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Report a suspected unfair price increase

INTRODUCTION

Use this service if you believe there is a suspected unfair price increase.

You will be asked some questions about the specific product you are concerned about.

Any information you share regarding the details of the complaint by completing this form may be used by the Malta Competition and Consumer Affairs Authority and may be shared with other bodies in relation to monitoring any suspected unfair price increase.

Please note that each submission of this form is to report a suspected unfair price of a single trader. If you would like to report multiple traders, then a form for each must be submitted.

COMPLAINT DETAILS
Kindly note that this form is to be solely used for the purpose of reporting a suspected unfair price increase. For other complaints or concerns please use the Flag a Concern or the Consumers' Complaint Form.
(This question is mandatory)
Which category of products is the trader raising prices of?
For each food product which has been affected, please provide a description of the product, the current raised price and the original price (before the COVID-19 outbreak).
Long life milk
Cereals
Pasta
Rice
Flour
Sugar
Oil
Butter/Margarine
Tea/Coffee
Tinned products
Frozen vegetables
For each hygiene and personal care product which has been affected, please provide a description of the product, the current raised price and the original price (before the COVID-19 outbreak).
Hand sanitizer
Antiseptic wipes
Disinfectant
Toilet Roll
If there is another type of product from the categories of products mentioned above, or an instance where there are more than one item from the same category, please provide a description of the product(s), the current raised price(s) and the original price(s) before the COVID-19 outbreak.
(This question is mandatory)
From where did you purchase the product or noted the price increase?
(This question is mandatory)
Where did you purchase the product or noted the price increase?
If product was noted or purchased on TV during teleshopping, indicate TV Channel, date and approximate time of the show.
(This question is mandatory)
Please share the details of the website where you purchased the product or noted the price increase.
Business name
Webpage link
Email address (optional)

If possible, share the specific webpage link where you saw the product or service.

N.B. With regards to the email address, if not available, kindly type N/A.

(This question is mandatory)
Please share details of the trader from where you purchased the product or noted the price increase.
Trader name
Locality
(This question is mandatory)
When did you purchase the product or noted the price increase?
Open the date time chooser
(This question is mandatory)
Can you provide evidence?
Kindly attach any relevant documents
Kindly note that a maximum of four (4) files can be uploaded of type png, gif, doc, jpg, png or pdf. Make sure that each file is not bigger than 2MB.
(This question is mandatory)
Are you happy to be contacted for more information?
DETAILS OF THE COMPLAINANT
(This question is mandatory)
Full name
(This question is mandatory)
Email address
(This question is mandatory)
Telephone number
DECLARATION
(This question is mandatory)
Declaration of Consent